Welcome! Nor will GoFundMe consider subpoenas that are not properly served. Contact our Customer Happiness team for 24/7 expert help. GoFundMe guidelines. Harness the power of social media to spread your story and get more support. All civil subpoenas must be properly localized and served on GoFundMe’s registered agent. I initia... We partner with a US-based company with live tech support experts available 24/7. Please be sure that you have a photo of your ID ready. Read more about our commitment to supporting the fight against racial inequality and injustice here.For organizers and beneficiaries raising funds directly, please click here for full details on how to withdraw and which information is required. Everything you need to run your campaign and make changes to your account. On the next screen, you will need to select "Continue" to have a unique code sent to the email address associated with your GoFundMe account. No known phone number. Unfortunately, GoFundMe.com does not provide telephone-based customer service. Be sure that you can provide the email that you used when starting your account or campaign. Gofundme.com doesn't have a phone number, which is a shame. Companies respond better when others are watching. We offer inbound support by email, with a goal of replying to all messages in two business days or less. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. Note: If you do not remember your old phone number, please contact us directly at the bottom of this article and we’ll help you reset it. Contact our Customer Happiness team for 24/7 expert help. If you have one, you can also try using a Skype number. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a … navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. If you are writing on behalf of someone else, please include their email address or ask that person to reach out to us directly. Contact Gofundme customer service. Unfortunately, right now Gofundme.com doesn't have any phone numbers. How Do I Get a List of People Who Donated to My Fund on Gofundme? Users of GoFundMe.com are encouraged to first research the site's help center articles before submitting an email or live chat support request. you used to create your GoFundMe account or make a donation, please let us know other alternate emails you may have used, to set up your fundraiser or provide the fundraiser link that you're writing in about, Withdrawing for individuals & organizations, Learn more about reporting a fundraiser here. We don't know a phone number for Gofundme.com, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. Rather than trying to call Gofundme.com we recommend you tell us what issue you are having and then possibly contact them via web. Creating a GoFundMe From Start to Finish . You do not need access to your old phone number in order to update it. This representative may be able to resolve your issue or issues. If you've been using live chat, for example, try using email. For our US or Canadian customers, you can sign up for a number from TextNow here. Our best-in-class Customer Happiness agents will answer your questions, day or night. I would like to refund everyone back their money. Learn about the GoFundMe Guarantee and why we are the safest place to give online. Note: If you do not remember your old phone number, please contact us directly at the bottom of this article and we’ll help you reset it. I am a GoFundMe member and the money has not been deposited to my account. If you hope to connect with GoFundMe.com customer service via live chat, you may need to have your ID handy so that you can provide a photo of it if and when requested. I would like my name removed from Arden Brinks Go fund me page. If you have a problem concerning an account, how GoFundMe works or any other general issue, please visit our Help Center. We don't know a phone number for Gofundme.com, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. Learn how to get started on your fundraising journey here. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. They'll need to be able to give you the code each time you log in to GoFundMe on a new device. Technical support in using the GoFundMe website, First, review your communications with GoFundMe.com. If a second agent seems unable or unwilling to help, try using a different way of connecting to GoFundMe.com. Gofundme.com does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Page saying action required unable to except donations. For a directory of who to contact for your specific inquiry, please review the sections below. Choosing a Fundraiser Type. This will kick-start a review by our Trust and Safety team. Next, contact GoFundMe.com again. For example, see our HMRC Phone Number page. Before contacting them, items … How Do I Cancel My Gofundme.com Campaign and Return My Donor's Money? And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. If you’re writing to us regarding a fraudulent fundraiser, we recommend that you report it instead. Sharing is what powers GetHuman's free customer service contact information and tools. Unfortunately, Gofundme.com does not offer live chat as a channel for customer service at this time. GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. Hilfe bei meinem Gofundme.com Problem. Because GoFundMe.com is a purely online business, its representatives can handle most issues easily and remotely. Please be sure that you have a photo of your ID ready. If you’ve already verified your account with a phone number, you can follow these steps to reset it: Next, choose the link labeled "Need to change phone number"? Be aware that GoFundMe.com may ask you to prove your identity by asking you to photograph a government issue ID. These concerns may include technical support troubleshooting, answering questions about the types of campaigns that you can start on GoFundMe.com, requests for fraud and scam investigations, issues with credit and debit card charges, and the transferring of funds to accounts. The more information you send us in your initial message, the more thoroughly and efficiently we can address everything in our immediate follow up. GoFundMe does not accept service of civil subpoenas via e-mail and will not respond to civil subpoenas delivered by email. The next representative who you work with may have more training or experience than the first agent. Our team of ten folks is based in San Diego, California, and we love helping charities learn to use our platform and run successful campaigns. From there, you'll be offered the option of getting in touch with GoFundMe.com customer service via email or chat. How do I Contact Support? For more details, and to see what shortcuts or tools we provide to get better, faster help from Gofundme.com, tap or click the link. If you are unable to get a question answered or resolve your issues with GoFundMe after getting in touch via email or chat, don't give up. Don't worry about writing too much! Our team is here to help you! We are not able to offer phone support and do not have a support phone number, but we’re ready to assist you through email and live chat.For all you need to know about connecting with our live support team, check out this quick video, and article below: The option to contact our team is located at the bottom of each Help Center article. Read more about our commitment to supporting the fight against racial inequality and injustice here. Introduction to GoFundMe. Sometimes using a different method of communication can be more effective in being understood and on your way to solving your issue. This fund raiser was... Can a person in Mexico donate to my Fundraiser? We take your legal questions and concerns very seriously at GoFundMe. Best way to get Gofundme.com help. - Keywords. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Gofundme.com customers like yourself. And we don't offer inbound phone support at the moment. While Gofundme.com does not have a toll-free number, it is also the only way to get in touch with them. You can only get help from Gofundme.com one way that we know of and that is by web. The codes expire in 10-15 minutes so make sure it's someone that you can easily speak with. Sign into your GoFundMe account to start a new fundraiser or manage an existing fundraiser to add photos, post update messages, send thank you notes and more. GoFundMe.com may not be able to resolve issues between you and someone' whose campaign your contributed to if you later believe that the individual was perpetrating fraud or a scam. Withdrawing for individuals & organizations, Enter the unique code and you will be prompted to add a new phone number. I don’t understand what to do. We are not able to offer phone support and do not have a support phone number, but we’re ready to assist you through email and live chat. And we don't offer inbound phone support at the moment. GoFundMe does not accept service of civil subpoenas via e-mail and will not respond to civil subpoenas delivered by email. And you can click here if you want to compare all the contact information we've gathered for Gofundme.com. - Keywords: "How do I close my GoFundMe fundraiser?" An Important Message from GoFundMe. Before contacting our team, please use the search bar at the top of the page and search for keywords that are related to your question. There are still things that you can do to achieve a resolution. There is a report form on the site.). Because we want to give every one of our customers the personal attention they need, we've tried to make our Help Center a great resource for you, so that you don't have to rely on speaking with our team before you can get your campaign off the ground. Fundraising for COVID-19—Actions You Should Take to Withdraw Funds. Still can't find your answer? Fundraising … That said, GoFundMe.com has, in general, a good reputation as a crowdfunding company that genuinely tries to provide an important service for people and businesses that need to raise money quickly. For all you need to know about connecting with our live support team, check out this quick video, and article below: refund, this isn't always possible. This information can be helpful as you communicate with other customer service representatives at GoFundMe.com. We try to gather and share the best information we can from the millions of customers that visit every … If you have other law-related questions, please send an email to email@example.com. Some tips to help us help you: Double check that your question is about GoFundMe Charity (charity.gofundme.com), rather than GoFundMe.com.
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